SGS: Manager-CSR Engagement and Client Acquisition — Mumbai, MH, India

About SGS

SGS provides testing, inspection and certification services. Its employer descriptions connect this work with quality, compliance and sustainability, using laboratory and other business facilities to deliver services. These activities address related but distinct needs: examining products or materials, assessing conditions against requirements, and establishing conformity with an applicable framework. The business provides organisations with evidence and assessments relevant to their operations, supported by scientific, technical and administrative work around the services delivered.

The position and its setting

SGS lists Manager-CSR Engagement and Client Acquisition in Mumbai, MH, India, under reference REF21632N. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Sales, Customer Support
• Employment type: Full-time
• Employer listing date: 24 March 2022
• Brands: SGS

Responsibilities and work described

• 1) Sales and key Accounts Management
• Quality / delivery: that SGS TFS is achieving revenue and profitability as defined by business
• Align sales strategy to meet budgeted target
• Delivery: leadership and direction to drive the sales by with clear focus on market dynamics
• Identify expansion opportunities through sale and cross sell and develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system
• Strategic business planning with an aim to sale SGS CSR & Aid Efficiency services to corporate donors and philanthropist and Government revenue opportunities to chase revenue
• Development: and implement sales strategy to scale up new pipeline of clients to chase revenue through key service offerings
• 2) Lead Program Delivery
• Client engagement and client satisfaction parameters for allocated portfolio
• Support: operations team to deliver services as per scope of project by client and timely delivery
• 3) Provide Strategic Consulting
• Delivery: CSR program design and strategic consulting and share data-based insights to the client
• Liasoning with Corporate SMEs, NGOs, and Government for client acquisition
• Onboarding consultants, social domen experts, identifying complimentary service agencies to create eco-system to complete the project
• Quality / delivery: quality of business engagement by regular client cadence, NGO cadence and supervising governance and leading internal project and knowledge management
• Deal with B2B social platform for client engagement

Essential requirements and candidate background

• Preferably MSW or MBA in CSR with minimum 8-10 years of experience and enough technical knowledge with an understanding of CSR consulting, sales, client acquisition or equivalent consulting experience
• Possesses stakeholder management and client influencing, relationship building skills
• Research on trending topics on CSR, changes in CSR law, collaborate with NGOs and other similar stakeholders
• Strategic thinking, problem solving skills, a bias toward action and ability to manage multiple projects, juggle priorities and deliver on tight deadlines
• Works willingly and effectively with others in and across the organization to accomplish team goals
• A passionate coach for your high performing team and empowers the team and leads with empathy and integrity
• Basic Excel and MS Word skills, along with presentation and communication skills
• Functional understanding of CSR ecosystem in India
• Past experience in CSR consulting and sales would be a value addition

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Mumbai, MH, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Manager-CSR Engagement and Client Acquisition vacancy is not an offer for reference REF21632N; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to SGS

Applications follow the official employer page linked below.

Open the official SGS posting below and match the title and reference REF21632N.

Compare your qualifications and experience with the essential conditions for the Mumbai, MH, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Excel

Excel examples should identify the task, the data and the checks used to avoid an incorrect result. Explain whether you built a reporting workbook, reconciled records, automated a process or maintained an existing model.

Relevant skills

• Excel
• sales
• marketing
• key-account planning
• business planning
• stakeholder management
• communication