Rubrik: Channels Operations Manager, Managed Services — Palo Alto, CA

About Rubrik

Rubrik provides data-security and resilience technology for organisations facing cyberattacks, malicious activity and operational disruption. Its recruitment material discusses protecting enterprise information, including data held in business software and cloud environments. The described portfolio includes security and protection for SaaS applications, with attention to access, backup and recovery. Its business connects the technical handling of information with an organisation's ability to keep critical data protected and to recover when normal operations are disrupted.

The position and its setting

Rubrik lists Channels Operations Manager, Managed Services in Palo Alto, CA, under reference 8016354. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Sales
• Employer listing date: 23 June 2026

Responsibilities and work described

• Strategic Partnership: Build deep relationships with MSP leadership to drive mutual growth and platform commitment
• Business Planning: Create annual and semi-annual business plans with sales, setting shared goals and performance milestones
• Performance Management: Lead Quarterly Business Reviews (QBRs) to assess progress, address risks, and align on future priorities
• Programs: Partner with the programs and incentives team to evolve the MSP program framework, including partner tiers, onboarding requirements, incentive structures, and growth criteria that reward and accelerate top performers
• GTM Strategy: Develop and evangelize a GTM Strategy and Plan for the managed services route to market, galvanizing cross-functional action and ensuring consistent execution across field, marketing, and partner teams
• Data & Metrics: Define and track metrics for individual MSP performance and program health, creating leading-indicator frameworks that enable proactive intervention and growth planning
• Pipeline and Forecast: Drive pipeline accountability and forecast accuracy across the MSP channel, partnering with sales leadership to ensure visibility and predictability in MSP-sourced revenue
• Process and tools: Lead highly cross-functional initiatives to identify and close gaps in managed services processes and systems, working across sales, product, finance, and partner success
• Internal Advocacy: Serve as the internal champion for MSP partner needs, translating partner feedback into actionable insights for product, marketing, and enablement teams

Essential requirements and candidate background

• Minimum of a Bachelor’s degree from an accredited four-year university
• 5–7 years in a strategy and operations, channel operations, or partner success function within a technology or SaaS environment
• Track record of serving as a strategic advisor or business partner to external partners or customers, driving joint business planning and outcomes
• Ability to own and drive large cross-functional GTM initiatives in a fast-paced enterprise environment
• Robust analytical background with familiarity with Salesforce, Tableau, or equivalent tools for pipeline and performance reporting

Preferred experience and additional strengths

• Develop trust-based with cross-functional internal stakeholders, driving alignment and results without direct authority
• Experience managing channel ecosystems at scale, with a understanding of the MSP business model and go-to-market motion
• Strategic mindset with the ability to develop a GTM playbook in line with organizational objectives, then operationalize it across teams
• Analytical instincts—able to deconstruct complex problems, leverage data to drive decisions, and translate insights into partner-facing and executive-ready recommendations
• Aptitude to identify growth opportunities within the managed services route to market and build programs that capture them
• Experience: Salesforce and Tableau; comfort working with pipeline data and partner performance metrics
• Communication and executive presence—comfortable presenting to senior leaders, facilitating partner executive sessions, and driving cross-functional alignment
• #LI-MR1
• The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits
• The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location
• Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training
• US Pay Range

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Advertised location: Palo Alto, CA

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Channels Operations Manager, Managed Services vacancy is not an offer for reference 8016354; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Rubrik

Applications follow the official employer page linked below.

Open the official Rubrik posting below and match the title and reference 8016354.

Compare your qualifications and experience with the essential conditions for the Palo Alto, CA position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Salesforce

Salesforce experience should identify the users and workflow, then explain the configuration, development or integration you handled. A concrete example helps distinguish administration from application development or process design.

Relevant skills

• Salesforce
• Tableau
• AI
• audit
• sales
• marketing
• training
• stakeholder management