Freshworks: Senior Account Executive - Inside Sales — Bengaluru, India

About Freshworks

Freshworks develops cloud-based software for customer and employee experiences. Its product range includes customer support, sales and marketing automation, chat and IT service management. The employer names Freshdesk, Freshsales, Freshmarketer, Freshservice and Freshchat, supported by shared platform services. These applications address different operational needs, from managing customer conversations and sales activity to helping employees obtain IT services. The business emphasises software designed for end users and straightforward implementation.

The position and its setting

Freshworks lists Senior Account Executive - Inside Sales in Bengaluru, India, under reference P101793_1. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 22 October 2026
• Brands: Freshworks

Responsibilities and work described

• We are seeking a high-velocity, customer-centric Senior Account Executive to join our fast-growing, high-performance global sales team
• In this critical mid-market/SMB role, you will sit at the intersection of incoming market demand and proactive expansion, capitalizing on a steady stream of marketing-qualified leads and high-value channel partner opportunities to drive predictable revenue velocity
• The ideal candidate is a consultative closer who excels in a fast-paced SaaS environment, possesses deep empathy for buyer pain points, and understands how to navigate the full sales lifecycle smoothly
• If you are highly autonomous, masterfully articulate value over features, and thrive on winning business within the competitive North American market, this role is built for you
• Full Lifecycle Funnel Ownership: Own and orchestrate the entire sales cycle from initial qualification, deep technical discovery, and tailored product demonstrations through to proposal architecture, contract negotiation, and final deal closure
• Inbound & Partner Opportunity Conversion: Rapidly engage, qualify, and convert premium inbound leads and partner-registered opportunities, successfully positioning our SaaS solution as the definitive answer to the prospect's business needs
• Tailored Executive Presentations: Deliver compelling, ROI-focused product demonstrations (primarily virtually) that showcase the platform's unique value proposition, specifically tailored to resonate with North American SMB decision-makers and C-suite stakeholders
• Precision Forecasting & Pipeline Hygiene: Maintain strict, meticulous pipeline management within our CRM system (Salesforce/HubSpot)
• Generate accurate monthly and quarterly revenue forecasts, ensuring healthy pipeline coverage to consistently exceed individual quotas
• Early Account Expansion: Identify immediate upsell and cross-sell expansion opportunities within newly acquired accounts post-sale to maximize initial Contract Value (ACV)
• Continuous Sales Excellence: Continuously refine your objection-handling techniques, stay ahead of competitive landscape shifts, and master advanced sales methodologies to maintain a high-converting win rate
• 2
• Impact You Can Create
• Accelerate International Revenue: Your execution will directly expand our market share and brand presence within the highly competitive North American region
• Optimize Funnel Velocity: By mastering consultative, discovery-first qualification, you will shorten sales cycles and minimize pipeline stagnation, turning raw interest into closed-won revenue faster
• Shape Product & Marketing Strategy: Acting as the primary voice of the customer, your strategic feedback loop will help align corporate marketing campaigns and product roadmaps directly with the evolving needs of the SMB market

Essential requirements and candidate background

• Consultative Discovery & Execution: Mastery of deep discovery techniques; ability to look beyond superficial feature requests to diagnose complex underlying business challenges and frame value-based, solution-driven proposals
• Command of Sales Methodologies: Deep familiarity with sales frameworks (e.g., MEDDIC, Challenger Sale, SPIN Selling, or Sandler) to systematically qualify and de-risk opportunities
• Objection Handling & Commercial Closing: negotiation acumen with a ability to proactively anticipate, counter, and navigate complex pricing, security, or legal objections smoothly
• Cultural Nuance & Communication: Flawless verbal and written English communication skills, with a native understanding of North American business etiquette, professional cultural nuances, and corporate communication expectations
• Advanced Tech Stack Fluency: Comfortable navigating modern SaaS tech stacks and highly proficient with sales engagement tools (e.g., SalesLoft, Outreach.io, ZoomInfo) and enterprise CRMs
• Experience Baseline: 3 to 7 years of demonstrable success as a quota-carrying Account Executive in a B2B SaaS environment, with a clear history of meeting or exceeding individual targets, specifically within the SMB/Mid-Market space
• Global Market
• Documented experience managing and closing deals with clients based in the North American geography
• Operational Shift Alignment: Flexibility and willingness to work in specialized shifts explicitly aligned with regional North American time zones to ensure maximum market coverage and live engagement
• Academic Credentials: A Bachelor’s degree is mandatory
• Industry Preference (Desired): Prior experience selling within highly specialized technical domains, such as FinTech, HR Tech, or Healthcare SaaS ecosystems, is highly advantageous

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Bengaluru, India

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Senior Account Executive - Inside Sales vacancy is not an offer for reference P101793_1; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Freshworks

Applications follow the official employer page linked below.

Open the official Freshworks posting below and match the title and reference P101793_1.

Compare your qualifications and experience with the essential conditions for the Bengaluru, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Salesforce

Salesforce experience should identify the users and workflow, then explain the configuration, development or integration you handled. A concrete example helps distinguish administration from application development or process design.

Relevant skills

• Salesforce
• sales
• marketing
• stakeholder management
• commercial negotiations
• communication
• pricing