Databricks: Customer Marketing Manager, Americas — San Francisco, California

About Databricks

Databricks develops a platform for data, analytics and AI. Its employer material describes bringing related capabilities together so organisations can build and scale applications, analytics and agents using their information. The advertised platform portfolio includes data-engineering, lakehouse, governance and AI-related products. Its business connects the infrastructure used to manage data with the tools used to derive insights or create applications, rather than treating those activities as entirely separate technology projects.

The position and its setting

Databricks lists Customer Marketing Manager, Americas in San Francisco, California, under reference 8860643002. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Marketing
• Employer listing date: 8 October 2026

Responsibilities and work described

• Create stories tied to key priorities
• Identify and develop customer stories that support Databricks priorities, translating technical use cases into compelling narratives with clear business outcomes
• Increase the influence of customer stories demonstrated through usage across events, campaigns, and field programs
• Building: with strategic customers
• Building: relationships with customers and account teams to uncover opportunities for case studies, videos, speaking engagements, and other advocacy activities with our most strategic customers in the Americas
• Expand strategic customer advocacy in the Americas, resulting in a stronger and more consistent pipeline of approved case studies, videos, speaking engagements, and other advocacy assets
• Delivery: a great customer experience
• Improvement: the customer participation experience, reflected in completion rates, positive feedback, and repeat engagement from participating customers
• Own programs end-to-end
• Delivery: programs on schedule, within approved resources, and with clear stakeholder and customer approval milestones from strategy through launch
• Bring customer stories to life at key events
• Increase the reach and effectiveness of customer storytelling at key events through activations that drive attendee engagement and reinforce Databricks’ business priorities
• Building: and automate with AI
• Improvement: the speed, quality, and scale of story development by deploying AI-powered tools and workflows that reduce manual effort and surface actionable customer insights
• Building: repeatable processes
• Enable customer marketing to scale through repeatable templates, processes, and workflows that improve consistency, efficiency, and cross-functional alignment

Essential requirements and candidate background

• 4–7 years of experience in customer marketing, customer advocacy, content marketing, or a closely related function supporting enterprise customers
• Demonstrated success independently managing customer marketing or advocacy programs from strategy through execution and delivering measurable results
• Writing, editing, and interviewing skills, with the ability to translate complex technical use cases into compelling business-value narratives
• Experience building trusted relationships with large enterprise customers and navigating multiple accounts, legal, communications, and executive stakeholders
• A customer-first approach demonstrated through clear communication, thoughtful preparation, and the ability to create a positive, low-friction participation experience
• Program management, prioritization, and judgment skills, including the ability to manage timelines, resources, approvals, and competing priorities
• Practical experience building or automating AI-enabled tools and workflows that improve efficiency, quality, or insight generation
• Influence cross-functional partners and work effectively with key stakeholders across industry marketing, product marketing, field marketing, account teams, and other partner organizations; set clear expectations, communicate program performance, and push back thoughtfully when needed
• Pay Range Transparency
• Databricks is committed to fair and equitable compensation practices
• The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles
• Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location
• Based on the factors above, Databricks anticipates utilizing the full width of the range
• The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above
• For more information regarding which range your location is in visit our page here
• Zone 1 Pay Range
• $136,600 — $187,750 USD

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Advertised location: San Francisco, California

Benefits mentioned by the employer

• At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees
• For specific details on the benefits offered in your region click here

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Customer Marketing Manager, Americas vacancy is not an offer for reference 8860643002; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Databricks

Applications follow the official employer page linked below.

Open the official Databricks posting below and match the title and reference 8860643002.

Compare your qualifications and experience with the essential conditions for the San Francisco, California position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Excel

Excel examples should identify the task, the data and the checks used to avoid an incorrect result. Explain whether you built a reporting workbook, reconciled records, automated a process or maintained an existing model.

Relevant skills

• AI/ML
• Excel
• AI
• compliance
• marketing
• training
• stakeholder management
• communication