Canonical: Enterprise Customer Success Manager (French speaker) — Home based - EMEA

About Canonical

Canonical develops open-source software and operating systems for enterprise and technology users. Its Ubuntu platform is used in cloud computing, data science, artificial intelligence, engineering and connected-device environments. The employer describes a distributed working model with periodic in-person team meetings. Its vacancies therefore span both software delivery and the business functions that support it. Applicants should check the location, time-zone and travel conditions attached to the individual role rather than assume every position is available from any country.

The position and its setting

Canonical lists Enterprise Customer Success Manager (French speaker) in Home based - EMEA, under reference 7084000. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Operations
• Employer listing date: 18 July 2025

Subjects named in the job description

The posting mentions the following work areas. These references are not a separate list of compulsory certifications.

• Kubernetes
• Linux
• Salesforce
• AI
• sales
• portfolio management

Essential requirements and candidate background

• The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies
• We are also looking for:
• Native French level required with command of English
• Minimum 5 years of work experience with a background in IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT
• Presentation skills with the ability to guide a conversation about complex software
• Experience building and improving internal processes while maintaining timely delivery to customer-related projects
• A true team player capable of interacting with all departments and at all levels, both internally and externally
• Knowledge: agile methodologies
• Additional skills that you might also bring
• Experience: Salesforce, Jira and CRMs

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Advertised location: Home based - EMEA

Benefits mentioned by the employer

• We consider geographical location, experience, and performance in shaping compensation worldwide
• We revisit compensation annually (and more often for graduates and associates) to ensure we recognise performance
• In addition to base pay, we offer a performance-driven annual bonus
• We provide all team members with additional benefits, which reflect our values and ideals
• We balance our programs to meet local needs and ensure fairness globally
• Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Enterprise Customer Success Manager (French speaker) vacancy is not an offer for reference 7084000; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Canonical

Applications follow the official employer page linked below.

Open the official Canonical posting below and match the title and reference 7084000.

Compare your qualifications and experience with the essential conditions for the Home based - EMEA position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Salesforce

Salesforce experience should identify the users and workflow, then explain the configuration, development or integration you handled. A concrete example helps distinguish administration from application development or process design.

Relevant skills

• Salesforce
• Kubernetes
• Linux
• AI
• sales
• portfolio management