Zocdoc: Manager, Enterprise Integrations — New York, NY

About Zocdoc

Zocdoc develops technology that helps patients find and book healthcare appointments. Its employer introduction describes both a healthcare marketplace and infrastructure supporting access to care through other search and provider channels. The stated focus is the path from seeking care to obtaining an appointment. Its work includes making booking accessible beyond its own marketplace, connecting patient-facing discovery with the systems used by healthcare providers and other organisations to make available appointments easier to reach.

The position and its setting

Zocdoc lists Manager, Enterprise Integrations in New York, NY, under reference 8173746. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Sales & Customer Success
• Employer listing date: 2 September 2026

Responsibilities and work described

• Zocdoc’s goal is to become the scheduling layer for healthcare, making it easier for patients to find and access the care they need
• At the heart of that goal are our integrations
• They connect Zocdoc to the systems our customers use every day and make it possible for patients to see accurate availability and book care
• For our Enterprise customers, integrations are not just a technical requirement
• They are a core part of why customers choose Zocdoc and how they get value from the platform
• As an Enterprise Sales Manager, Integrations, you’ll lead the Technical Implementation Specialist team responsible for bringing those integrations to life for our largest and most complex customers
• Your team owns the technical implementation experience from discovery through launch, making sure integrations are designed correctly, move with urgency, and support the customer’s goals
• Hire, train, develop, and retain top talent while continuing to raise both the technical and commercial capabilities of the team
• Coach your team to build trust quickly, navigate complex customer environments, clearly communicate technical requirements, and keep implementations moving forward
• Create a culture of accountability, urgency, and ownership, with a focus on hitting targets around implementation speed, quality, customer adoption, and provider growth
• Be responsible not just for the results of the team, but for building a team that continues to get better over time and consistently delivers a high-quality implementation experience for our customers
• Leading, coaching, and developing a team of Technical Implementation Specialists to deliver high-quality, timely, and reliable enterprise integrations
• Identifying integration risks, capacity constraints, and performance gaps early, then taking action to address them
• Identifying gaps in process, tooling, training, and content, then partnering with the right teams to close them
• Using data to inform prioritization, capacity planning, coaching plans, and continuous improvement
• Creating a culture of ownership, continuous learning, and high performance across the TIS team

Essential requirements and candidate background

• Ambitious and motivated by impact
• You’re excited to lead a team that drives business-critical outcomes and you’re never satisfied with simply meeting targets—you look for ways to exceed them
• Passionate about people development
• You gain personal satisfaction from helping others grow, mentoring individual contributors, and building a culture of accountability and trust
• Technically curious
• You love connecting commercial and technical dots and bridging the gap between client needs and seamless product integration
• Resilient and resourceful
• You lead calmly through ambiguity and make high-quality decisions even when information is incomplete
• Collaborative and relationship-driven
• You know how to align diverse internal stakeholders toward shared goals, especially across sales, product, implementation, engineering, and integration teams
• 3+ years of experience leading teams, ideally in technical implementation, enterprise integrations, customer success, or a related function
• Experience leading teams that implement technical products or support complex enterprise customers
• The ability to bridge technical, commercial, and customer needs, ideally in healthcare technology or enterprise software
• A data-driven approach to diagnosing performance gaps, prioritizing work, managing capacity, and identifying opportunities for improvement
• Communication skills, with the ability to adapt your message for individual contributors, teams, clients, cross-functional partners, and senior leaders
• The ability to lead through technical and client-facing escalations while maintaining trust, urgency, and accountability

Preferred experience and additional strengths

• Familiarity: EHR/EMR systems and healthcare workflows preferred

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• NYC Base Salary Range: $144,500 — $195,500 USD
• Advertised location: New York, NY

Benefits mentioned by the employer

• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness programs through Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified
• Zocdoc is committed to fair and equitable compensation practices
• Salary ranges are determined through alignment with market data

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Manager, Enterprise Integrations vacancy is not an offer for reference 8173746; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Zocdoc

Applications follow the official employer page linked below.

Open the official Zocdoc posting below and match the title and reference 8173746.

Compare your qualifications and experience with the essential conditions for the New York, NY position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: AI

An AI-related example should make the task and evaluation explicit. Explain the inputs, the system’s intended output and how you checked errors, usefulness or reliability, rather than relying on the model name alone.

Relevant skills

• AI
• insurance
• sales
• training
• stakeholder management
• communication