Maven Clinic: Conversational AI & UX/Product Copywriter (Contract) — Remote

About Maven Clinic

Maven Clinic provides virtual women's and family healthcare. Its employer introduction describes programmes spanning fertility and family building, maternity and newborn care, parenting and paediatrics, and menopause and midlife. It serves members through employer and health-plan programmes as well as a consumer platform. The described care model brings virtual access together with support around different life stages, while care-coordination roles help members navigate services and turn clinical recommendations into practical next steps.

The position and its setting

Maven Clinic lists Conversational AI & UX/Product Copywriter (Contract) in Remote, under reference 8908679002. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Brand & Communications
• Employer listing date: 22 October 2026

Responsibilities and work described

• We’re looking for a conversational AI UX writer and voice partner who can define what Maven’s product and AI agents sounds like
• You’ll also help shape how we position and showcase AI in the product, including how we educate members about it and how we write disclaimers
• Just as importantly, you’ll write and refine UX copy for core member experiences, such as care plan screens and AI agent intro and onboarding screens
• This is a hands-on, high-autonomy role for someone who has worked in both UX product copy and conversational AI and understands the nuances of prompting and its limitations
• This position is expected to last 3 months, with the potential to extend based on business needs and fit
• The expected commitment is 20 hours per week
• AI voice, tone & language
• Define and champion what AI at Maven sounds like, translating our brand voice into clear language principles that work within the realities and limits of LLM-generated responses
• Synthesize voice and language feedback coming from many places (Clinical, Product, Engineering, Brand, coaches) into a clear, prioritized set of themes, and act as the decision-maker when the team needs one voice
• Advise on the anatomy of agent responses (e.g., when to offer options, when to ask a follow-up question, how to structure a reply) and recommend patterns for Engineering and Clinical to implement and approve
• Partner with product, engineering, clinical, and legal/compliance teams to translate requirements into clear language guidance
• Product & UX copy, including AI positioning
• Position how we showcase AI in the product, including how we introduce AI to members, how we handle education, and how we write disclaimers and expectation-setting language
• Write and refine UX copy for in-product experiences such as care plan screens, AI agent intro and onboarding screens, navigation and CTAs, empty and error states, and in-app education
• Craft language that is empowering and action-oriented, balancing clinical accuracy and compliance with a human, non-alarming Maven-branded tone
• Work: within design systems and with product designers to balance copy density, hierarchy, and usability

Eligibility details to check

See the employer’s role-specific qualification criteria. Experience references: 5+ years, 1 year. Read the complete employer description for the essential conditions. A related skill or an employer’s general seniority label is not enough, by itself, to establish eligibility.

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• This role requires active work authorization in the US
• Work arrangement: Remote
• Advertised location: Remote

Benefits mentioned by the employer

• Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally
• We remain focused on providing a competitive benefits package for our employees
• On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting
• These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Conversational AI & UX/Product Copywriter (Contract) vacancy is not an offer for reference 8908679002; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Maven Clinic

Applications follow the official employer page linked below.

Open the official Maven Clinic posting below and match the title and reference 8908679002.

Compare your qualifications and experience with the essential conditions for the Remote position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: AI

An AI-related example should make the task and evaluation explicit. Explain the inputs, the system’s intended output and how you checked errors, usefulness or reliability, rather than relying on the model name alone.

Relevant skills

• AI/ML
• LLMs
• AI
• GLP
• compliance
• insurance
• investment
• stakeholder management
• partnership development
• member services