Bosch Group: Senior Customer Custodian - Quality Management Customer — Bengaluru, KA, India

About Bosch Group

Bosch's India activities span mobility, industrial technology, consumer goods, and energy and building technology. Its employer description identifies engineering development, manufacturing and commercial operations within that range. The group operates through multiple Indian businesses, including activities in automotive systems, software and engineering, industrial technology and home appliances. This makes Bosch a collection of related technology businesses rather than a single product operation, with different entities serving different industrial and consumer applications.

The position and its setting

Bosch Group lists Senior Customer Custodian - Quality Management Customer in Bengaluru, KA, India, under reference REF298243D. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 16 October 2026
• Contract type: Unlimited
• Legal Entity: Bosch Ltd.
• Brands: Bosch Group

Responsibilities and work described

• To manage specific Customer(s) by communicating, engaging and resolving issues pertaining to PS-IN products (Traded + Manufactured in India) quality topics for customer satisfaction
• Research / execution: system level investigation for finding the root causes for quality issues, prepare and report for 0-km & field issue to customer working level team
• Monitoring: the customer perception and define appropriate actions for customer satisfaction
• Research / execution: PHA/Line walk for new customer projects
• Evaluate and manage customer requirements post approval and implement the same through plant quality
• Execute on innovation topics through collaboration with external suppliers and ensure implementation at customer location
• Collaboration: with various departments on special projects to meet business requirements and customer satisfaction (reduce customer complaints & liquidate inventories)
• Quality / delivery: readiness with all internal quality audit requirements for a specific customer, address the escalations & non-compliance cases and ensure its resolution

Essential requirements and candidate background

• Bachelors in engineering (Mechanical, Automobile or Mechtronics) with 2-7 years experience

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Bengaluru, KA, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Senior Customer Custodian - Quality Management Customer vacancy is not an offer for reference REF298243D; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Bosch Group

Applications follow the official employer page linked below.

Open the official Bosch Group posting below and match the title and reference REF298243D.

Compare your qualifications and experience with the essential conditions for the Bengaluru, KA, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: audit

An audit example should identify the process or records reviewed, the evidence considered and your own responsibility. Describe how findings were documented and followed through without exposing confidential reports.

Relevant skills

• audit
• compliance
• root-cause analysis