Zocdoc: Senior Software Engineer, Provider Engagement — New York, NY

About Zocdoc

Zocdoc develops technology that helps patients find and book healthcare appointments. Its employer introduction describes both a healthcare marketplace and infrastructure supporting access to care through other search and provider channels. The stated focus is the path from seeking care to obtaining an appointment. Its work includes making booking accessible beyond its own marketplace, connecting patient-facing discovery with the systems used by healthcare providers and other organisations to make available appointments easier to reach.

The position and its setting

Zocdoc lists Senior Software Engineer, Provider Engagement in New York, NY, under reference 8189191. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Technology
• Employer listing date: 25 September 2026

Responsibilities and work described

• We're transforming how healthcare practices interact with Zocdoc, building intelligent systems that understand each practice's needs and guide them toward actions that grow their business
• This means personalized homepages, smart recommendations, AI-assisted configuration, and workflows that make Zocdoc essential to daily operations
• As Senior Software Engineer, you'll build these systems end-to-end
• You'll own features from design through production, work across the stack, and collaborate with Product, Design, and Data Science to ship experiences that matter
• Building: platform components - including practice profile services, engagement scoring pipelines, recommendation APIs, personalization infrastructure
• Ship product features end-to-end - database to API to front-end, owning the full lifecycle
• Work: with Data Science to integrate ML models build feature pipelines, call model endpoints, instrument feedback loops
• Write production-ready code with testing, observability, and error handling
• Participate in design discussions and contribute to architecture decisions
• Delivery: complex components with engineering judgment
• Improvement: engineering practices - including testing, CI/CD, monitoring, documentation
• Mentor junior engineers through code reviews and pairing
• Building: platform components that power engagement intelligence — practice profile services, engagement scoring pipelines, recommendation APIs, personalization infrastructure, and more
• Shipping product features end-to-end — from database schema to API to front-end, owning the full lifecycle
• Work: with Data Science to integrate data-driven features — building pipelines, calling model endpoints, and instrumenting feedback loops to measure outcomes
• Building: the product surfaces that deliver recommendations to users — personalized homepage modules, in-product messaging, and value reinforcement ("You gained 15 bookings this week")

Essential requirements and candidate background

• Inspired by the opportunity to positively impact the healthcare experience for millions of patients and providers
• Passionate about building full-stack features that users love, with a sense of ownership from idea to production
• Product-driven with a relentless focus on user needs, and excited to collaborate closely with cross-functional teams
• Comfortable working with data — building pipelines, computing aggregations, and integrating ML model outputs into product experiences
• A champion of engineering fundamentals who cares about code quality, testing, and maintainability
• Someone who takes initiative, sees features through to completion, and takes pride in shipping
• A collaborator who mentors teammates, gives thoughtful code reviews, and learns from others
• A believer that diverse and inclusive teams and cultures are non-negotiable
• 5+ years of software engineering experience building production systems
• Full-stack capabilities — comfortable across backend services, APIs, and front-end
• Experience: data pipelines or ETL — you've built systems that aggregate, transform, or serve data
• Comfort working with ML outputs — you can integrate models (call APIs, handle predictions, log outcomes)
• Fundamentals — data structures, system design, debugging
• The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
• Good judgment on tradeoffs — you know when to optimize and when to ship
• Ownership mentality — you see features through to production

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• NYC Base Salary Range: $173,000 — $221,000 USD
• Advertised location: New York, NY

Benefits mentioned by the employer

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Senior Software Engineer, Provider Engagement vacancy is not an offer for reference 8189191; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Zocdoc

Applications follow the official employer page linked below.

Open the official Zocdoc posting below and match the title and reference 8189191.

Compare your qualifications and experience with the essential conditions for the New York, NY position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: CI/CD

CI/CD experience should describe the path from a proposed change to a release. Identify the checks, build artefacts and deployment steps you worked on, together with the problem the pipeline solved.

Relevant skills

• CI/CD
• APIs
• AI/ML
• AI
• insurance
• commercial negotiations