Zocdoc: Lead Product Designer, Care Access Network — New York, NY

About Zocdoc

Zocdoc develops technology that helps patients find and book healthcare appointments. Its employer introduction describes both a healthcare marketplace and infrastructure supporting access to care through other search and provider channels. The stated focus is the path from seeking care to obtaining an appointment. Its work includes making booking accessible beyond its own marketplace, connecting patient-facing discovery with the systems used by healthcare providers and other organisations to make available appointments easier to reach.

The position and its setting

Zocdoc lists Lead Product Designer, Care Access Network in New York, NY, under reference 8010748. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Product
• Employer listing date: 2 July 2026

Responsibilities and work described

• At Zocdoc, we are building products that help people access care more easily and help partners deliver better scheduling experiences at scale
• As a Lead Product Designer on Care Access Network, you will shape partner-facing experiences that help healthcare organizations understand what is possible with Zocdoc and imagine new ways we can work together
• Bring product design, storytelling, and rapid prototyping together to create compelling visions of future partnership opportunities across dashboards, workflows, reporting, concepts, and tailored experiences
• This is a lead-level individual contributor role for a designer who can move fluidly between strategy, craft, systems thinking, and hands-on making
• Work: in a highly consultative environment, using design as a superpower to help prospective and existing partners see around corners, align on opportunity, and build confidence in where the business relationship can go next
• Also help define how design works in a more AI-native product development model, using modern tools and working prototypes to accelerate learning and increase leverage
• Leadership: end-to-end design across Care Access Network partner experiences, including dashboards, workflows, reporting, and supporting surfaces that help partners and developers understand performance and opportunity
• Creating rapid prototypes that explore new scheduling experiences, partnership concepts, and future-facing ideas that help strategic partners and internal teams learn quickly
• Development: polished concepts and tailored design narratives that reflect partner brands, business goals, and operational realities to support product strategy and commercial conversations
• Using design to help prospective and existing partners imagine the future of a deeper relationship with Zocdoc, including new ways our platform can support their growth
• Shaping visually rich reporting and storytelling experiences that make trends, progress, and next steps easier for partners to understand and act on
• Contribution: to new partner-facing experiences tied to emerging initiatives, including exploratory concepts, landing-page-adjacent surfaces, and flows that help communicate the value of our evolving platform
• Using prototypes, systems thinking, and communication to align Product, Engineering, Business Development, and go-to-market partners around a shared direction
• Mentoring other designers and helping raise the quality and effectiveness of design across multiple workstreams

Essential requirements and candidate background

• Influential with cross-functional partners through storytelling, clear artifacts, and a high degree of ownership
• Personally motivated by turning ambiguous opportunities into clear, compelling product direction across multiple surfaces and stakeholders
• Energized by working with many different partner contexts and translating business needs into persuasive product stories, prototypes, and concepts
• Excited to pair product design craft with rapid prototyping, especially when early concepts help clients and internal teams see the art of the possible
• Comfortable operating in consultative, commercial, or pitch-oriented environments where design helps move conversations forward and opens the door to future partnership opportunities
• Curious about AI-native product development and eager to use emerging tools to increase speed and quality without lowering the craft bar
• Meaningful experience leading end-to-end product design for complex or ambiguous problem spaces, ideally across B2B products, platforms, service environments, or consultative client engagements
• A consultative mindset, with experience working across multiple companies, clients, or partner stakeholders and using design to support strategic conversations
• Visual, interaction, and systems design craft, with the ability to move between polished execution and exploratory concepting
• A track record of using prototypes and artifacts to clarify product vision, influence roadmaps, and help external or internal stakeholders imagine future possibilities
• Comfort operating in ambiguity, connecting dots across related workstreams, and bringing clarity to complex problems with multiple stakeholders
• Experience mentoring peers and raising the quality bar beyond your own direct work
• Curiosity about AI-assisted workflows and openness to working in code-enabled design environments when it helps the team learn or move faster

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• NYC Base Salary Range: $160,000 — $210,000 USD
• Advertised location: New York, NY

Benefits mentioned by the employer

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Lead Product Designer, Care Access Network vacancy is not an offer for reference 8010748; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Zocdoc

Applications follow the official employer page linked below.

Open the official Zocdoc posting below and match the title and reference 8010748.

Compare your qualifications and experience with the essential conditions for the New York, NY position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: AI

An AI-related example should make the task and evaluation explicit. Explain the inputs, the system’s intended output and how you checked errors, usefulness or reliability, rather than relying on the model name alone.

Relevant skills

• AI/ML
• AI
• insurance
• business development
• stakeholder management
• communication
• partnership development