Sutherland: Urgent: Trainer - Palayan — Palayan City, Central Luzon, Philippines

About Sutherland

Sutherland works in business and digital transformation, combining technology services with business-process expertise. Its employer descriptions identify artificial intelligence, automation, cloud engineering and advanced analytics as areas of activity. The company uses products, platforms and service delivery to improve business operations and customer experiences. Its stated approach brings human expertise together with AI, adapting technology and process changes to the needs of the organisation receiving the service rather than providing only a standalone software product.

The position and its setting

Sutherland lists Urgent: Trainer - Palayan in Palayan City, Central Luzon, Philippines, under reference REF47831I. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 16 October 2026
• Brands: Sutherland

Responsibilities and work described

• Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge
• Fill out accurate reports
• Establishment: and maintain communication with clients and/or team members; understand needs, resolve issues, and meet company expectations
• Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting
• Facilitate all aspects of floor-training and BQM Training for the program
• Self-skilling & certification during periods of un-activity (classroom)
• Supervise and coach learners in nesting & BQM type environments
• Facilitate multi-hour product, behavioral or tool change type learning experiences
• Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions
• Coach and give feedback to trainees to help them fulfill performance metrics
• Coach and provide feedback and supervision during OJT/Nesting/TQ/Evolution

Essential requirements and candidate background

• At least 1-year relevant training experience
• Working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook)
• English verbal and written communication skills
• Strategic in developing solutions and process improvements
• Willingness and ability to work in a shifting or graveyard schedule

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: On-site
• Advertised location: Palayan City, Central Luzon, Philippines

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Urgent: Trainer - Palayan vacancy is not an offer for reference REF47831I; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Sutherland

Applications follow the official employer page linked below.

Open the official Sutherland posting below and match the title and reference REF47831I.

Compare your qualifications and experience with the essential conditions for the Palayan City, Central Luzon, Philippines position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Excel

Excel examples should identify the task, the data and the checks used to avoid an incorrect result. Explain whether you built a reporting workbook, reconciled records, automated a process or maintained an existing model.

Relevant skills

• Excel
• PowerPoint
• MS Office
• training
• communication
• process improvement