Sutherland: Travel Support Services — Hyderabad, TS, India

About Sutherland

Sutherland works in business and digital transformation, combining technology services with business-process expertise. Its employer descriptions identify artificial intelligence, automation, cloud engineering and advanced analytics as areas of activity. The company uses products, platforms and service delivery to improve business operations and customer experiences. Its stated approach brings human expertise together with AI, adapting technology and process changes to the needs of the organisation receiving the service rather than providing only a standalone software product.

The position and its setting

Sutherland lists Travel Support Services in Hyderabad, TS, India, under reference REF46949I. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 14 September 2026
• Brands: Sutherland

Responsibilities and work described

• We're looking for a detail-oriented and customer-focused Travel Support Services professional to join our team in Hyderabad, India
• In this role, you will be the backbone of our travel operations, ensuring seamless travel experiences for our employees and clients
• Management: travel bookings, coordinate with vendors, and provide support to travelers while maintaining compliance with company travel policies
• Your organizational skills and commitment to excellence will directly impact our organization's operational efficiency and employee satisfaction
• Book and manage travel arrangements including flights, accommodations, ground transportation, and visa services using Global Distribution Systems (GDS) and travel management software
• Coordination: with travel vendors, airlines, hotels, and ground transportation providers to secure competitive rates and resolve service issues
• Preparation: detailed travel itineraries and provide pre-travel briefings to employees, including destination information and travel guidelines
• Monitoring: travel expenses and ensure compliance with company travel policies and budget allocations
• Handle travel-related inquiries and resolve issues promptly, providing proactive support to travelers before, during, and after their trips
• Maintenance: accurate travel records, documentation, and expense reports in the travel management system
• Analysis: travel data and spending patterns to identify cost-saving opportunities and optimize travel programs
• Communicate effectively with internal stakeholders, including finance, HR, and management, regarding travel requirements and updates
• Customize travel solutions based on individual employee needs while adhering to organizational guidelines
• Stay current with travel industry trends, visa requirements, and regulatory changes affecting business travel

Essential requirements and candidate background

• Knowledge: travel management software and platforms
• Communication and interpersonal skills with the ability to manage multiple stakeholders
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Detailed knowledge of travel policies, visa requirements, and international travel regulations
• Organizational and time management skills with the ability to prioritize multiple tasks
• Problem-solving abilities and a proactive approach to resolving travel-related challenges
• Familiarity: the Indian travel landscape and local vendor networks
• Experience: expense management and travel cost optimization
• Customer service excellence with a commitment to supporting employee needs
• Work independently and as part of a team in a fast-paced environment

Preferred experience and additional strengths

• Preferred: Travel industry certification or training in travel management
• Preferred: Experience with CRM systems and travel analytics tools

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Hyderabad, TS, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Travel Support Services vacancy is not an offer for reference REF46949I; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Sutherland

Applications follow the official employer page linked below.

Open the official Sutherland posting below and match the title and reference REF46949I.

Compare your qualifications and experience with the essential conditions for the Hyderabad, TS, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Excel

Excel examples should identify the task, the data and the checks used to avoid an incorrect result. Explain whether you built a reporting workbook, reconciled records, automated a process or maintained an existing model.

Relevant skills

• Excel
• PowerPoint
• MS Office
• compliance
• stakeholder management
• customer support
• training
• communication