Sutherland: Team Manager - Mortgage (Clark, Onsite) — Clark Freeport Zone, PAMPANGA, Philippines

About Sutherland

Sutherland works in business and digital transformation, combining technology services with business-process expertise. Its employer descriptions identify artificial intelligence, automation, cloud engineering and advanced analytics as areas of activity. The company uses products, platforms and service delivery to improve business operations and customer experiences. Its stated approach brings human expertise together with AI, adapting technology and process changes to the needs of the organisation receiving the service rather than providing only a standalone software product.

The position and its setting

Sutherland lists Team Manager - Mortgage (Clark, Onsite) in Clark Freeport Zone, PAMPANGA, Philippines, under reference REF42790J. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 9 October 2026
• Brands: Sutherland

Responsibilities and work described

• *For Pooling Purposes*
• Managers in this role get to:
• Impact the Bottom Line: Drive the performance of a team of consultants, meeting and exceeding all KPI targets
• Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team
• Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management
• Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers
• Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time

Essential requirements and candidate background

• At least 2 years of Team Leader experience supporting mortgage campaigns. (Required)
• Analytical mindset with the ability to interpret data, identify patterns, and recommend improvements
• Proficiency: MS Office (Excel, Word, PowerPoint) for reporting and analysis
• Communication skills—able to present insights clearly in both written and verbal formats
• Work in a fast-paced, performance-driven environment with attention to detail
• Ability to build trust and collaboration with peers, stakeholders, and leadership teams
• A proactive, solution-oriented mindset with a sense of ownership and accountability

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: On-site
• Advertised location: Clark Freeport Zone, PAMPANGA, Philippines

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Team Manager - Mortgage (Clark, Onsite) vacancy is not an offer for reference REF42790J; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Sutherland

Applications follow the official employer page linked below.

Open the official Sutherland posting below and match the title and reference REF42790J.

Compare your qualifications and experience with the essential conditions for the Clark Freeport Zone, PAMPANGA, Philippines position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Excel

Excel examples should identify the task, the data and the checks used to avoid an incorrect result. Explain whether you built a reporting workbook, reconciled records, automated a process or maintained an existing model.

Relevant skills

• Excel
• PowerPoint
• MS Office
• stakeholder management
• communication