Sutherland: Banking and Financial Services Support — Hyderabad, TS, India

About Sutherland

Sutherland works in business and digital transformation, combining technology services with business-process expertise. Its employer descriptions identify artificial intelligence, automation, cloud engineering and advanced analytics as areas of activity. The company uses products, platforms and service delivery to improve business operations and customer experiences. Its stated approach brings human expertise together with AI, adapting technology and process changes to the needs of the organisation receiving the service rather than providing only a standalone software product.

The position and its setting

Sutherland lists Banking and Financial Services Support in Hyderabad, TS, India, under reference REF46946A. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 14 September 2026
• Brands: Sutherland

Responsibilities and work described

• We're looking for a detail-oriented and professional Banking and Financial Services Support specialist to join our team in Hyderabad, India
• In this role, you will provide comprehensive support to our banking and financial services operations, ensuring customer service while maintaining the highest standards of accuracy and compliance
• Be instrumental in supporting our clients and internal teams by handling a variety of banking transactions, inquiries, and administrative tasks with efficiency and professionalism
• Delivery: responsive customer support for banking and financial services inquiries via phone, email, and in-person interactions
• Process customer transactions, account inquiries, and service requests with accuracy and attention to detail
• Support: customers with account opening, maintenance, and closure procedures
• Maintenance: organized and accurate records of all customer interactions and transactions
• Identify and resolve customer issues and complaints in a timely and professional manner
• Quality / delivery: compliance with banking regulations, policies, and procedures in all daily operations
• Coordination: with internal departments to facilitate seamless service delivery and issue resolution
• Handle sensitive financial information with confidentiality and security
• Execution: data entry tasks with precision and verify information for accuracy
• Support: the onboarding process for new customers and products
• Monitoring: account activities and flag any unusual transactions or concerns
• Contribution: to team efficiency by managing multiple tasks and priorities effectively

Essential requirements and candidate background

• **Required Skills and
• **
• Knowledge: banking products, services, and financial concepts
• Written and verbal communication skills
• Proficiency: data entry with demonstrated accuracy
• Analyze and resolve customer issues effectively
• Organizational and time management skills
• Attention to detail and commitment to accuracy
• Handle confidential information responsibly
• Familiarity: banking software systems and Microsoft Office applications
• Experience: banking transaction processing systems
• Knowledge: financial regulations and compliance requirements
• Multitask and manage competing priorities
• Experience: a customer-facing role within the financial services industry
• Familiarity: banking compliance standards and procedures
• Problem-solving mindset with a customer-focused approach

Preferred experience and additional strengths

• **Preferred Skills and

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Hyderabad, TS, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Banking and Financial Services Support vacancy is not an offer for reference REF46946A; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Sutherland

Applications follow the official employer page linked below.

Open the official Sutherland posting below and match the title and reference REF46946A.

Compare your qualifications and experience with the essential conditions for the Hyderabad, TS, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: maintenance

A maintenance example should identify the asset, the fault or preventive task and the action you performed. Explain the checks, records and handover involved in returning equipment or a service to use.

Relevant skills

• MS Office
• maintenance
• compliance
• banking
• customer support
• communication