ServiceNow: Sr Staff Inbound Product Manager - Partner Relationship Management(PRM) — Hyderabad, Telangana, India

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Sr Staff Inbound Product Manager - Partner Relationship Management(PRM) in Hyderabad, Telangana, India, under reference JB0076008. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Product
• Employment type: Full-time
• Employer listing date: 16 October 2026
• Brands: ServiceNow

Responsibilities and work described

• The Team
• The product is just over a year old
• This is a genuine zero to one opportunity: the foundational architecture exists, the first design partners are live, and the roadmap for the next phase is still being written by the people building it today

Essential requirements and candidate background

• To be successful in this role you have:
• Experience: leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 12+ years of product management experience, with a track record of owning a product area end to end in a B2B SaaS environment
• Experience building or scaling products in the partner ecosystem, channel, or partner relationship management space
• Technical fluency, comfortable going deep with engineering on data models, workflow logic, and system architecture
• Operate in ambiguity and build structure where none exists, this is a zero to one environment
• Written and verbal communication skills, with experience influencing stakeholders across geographies and time zones
• Comfortable working with distributed, India based engineering and global product peers across North America

Preferred experience and additional strengths

• Direct experience with partner relationship management, channel management, or partner ecosystem platforms such as Impartner, PartnerStack, ZINFI, Salesforce Partner Cloud/Community Cloud, SAP, Oracle, or Conga/Apttus
• Experience: CRM, CPQ, quote to cash, or order management systems
• Experience partnering with researchers and designers in a product trio model
• Prior experience at a company with a platform or ecosystem play
• FD21

Location, schedule and contract conditions

• Work arrangement: Hybrid
• Advertised location: Hyderabad, Telangana, India

Benefits mentioned by the employer

• Own product strategy and roadmap for a defined slice of PRM, from discovery through launch and adoption
• Work directly with design partner customers to validate problems before committing engineering investment, and translate their feedback into clear, buildable requirements
• Partner with engineering scrum teams in India day to day to break down epics, sequence releases, and make tradeoffs under real delivery constraints
• Define and document detailed specs, acceptance criteria, and data models for complex partner ecosystem workflows (partner hierarchies, deal registration, approvals, MDF, catalog driven quoting)
• Collaborate with design and research to shape partner facing and internal facing experiences, from early concepts through usability validation
• Represent PRM in cross functional forums across GTM, design, research, and other stakeholder groups, and build consensus on shared priorities
• Contribute to competitive positioning and help the team understand how PRM should be differentiated against established players in the partner management space
• Mentor and influence product thinking across the broader team, given the staff level scope of this role

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Sr Staff Inbound Product Manager - Partner Relationship Management(PRM) vacancy is not an offer for reference JB0076008; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0076008.

Compare your qualifications and experience with the essential conditions for the Hyderabad, Telangana, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: SAP

For SAP, identify the module or business process and the type of contribution: configuration, development, integration, testing or user support. Give one example that connects the system change to the business need.

Relevant skills

• AI/ML
• SAP
• Salesforce
• ServiceNow
• investment
• sales
• stakeholder management
• AI
• communication
• Oracle applications