ServiceNow: Automation, Integration & AI Technology Consultant — Sao Paulo, SAO PAULO, Brazil

About ServiceNow

ServiceNow develops an enterprise software platform bringing together data, workflows and AI for business operations. Its employer introduction traces the business to automating a repetitive workplace task and describes a continuing focus on freeing people from routine work. The platform is intended to connect technology with how organisations carry out their processes. This makes workflow automation and the use of information in everyday business activity central themes, rather than a product aimed at only one industry.

The position and its setting

ServiceNow lists Automation, Integration & AI Technology Consultant in Sao Paulo, SAO PAULO, Brazil, under reference JB0076235. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Customer Outcomes
• Employment type: Full-time
• Employer listing date: 21 October 2026
• Brands: ServiceNow

Responsibilities and work described

• An experienced Technical Consultant (IC4) to join our team in Brazil
• This role requires a technical background across the ServiceNow platform, with particular depth in Integrations, Robotic Process Automation (RPA), App Engine, portals, and core platform development
• The ideal candidate combines hands-on technical expertise with consulting and governance skills, and has demonstrated knowledge of Artificial Intelligence capabilities and Now Assist implementation
• Design: and deliver scalable solutions on the ServiceNow platform, following platform architecture and development best practices
• Leadership: the technical design and implementation of complex integrations between ServiceNow and enterprise systems
• Development: and implement solutions leveraging App Engine, workflow automation and RPA capabilities
• Support: the design and development of portals and user experiences within the ServiceNow ecosystem
• Delivery: expertise in core ServiceNow platform development and configuration
• Design: and implement AI-enabled solutions, with particular focus on Now Assist use cases and adoption
• Translate business requirements into robust technical solutions, considering scalability, maintainability and platform standards
• Delivery: technical governance, ensuring solution quality, architectural consistency and adherence to ServiceNow best practices
• Work: closely with customers, architects, developers and business stakeholders to guide technical decisions and resolve complex implementation challenges
• Act as a trusted technical advisor, helping customers maximise the value of their ServiceNow investment

Essential requirements and candidate background

• Experience working with the ServiceNow platform in technical consulting, development, architecture or implementation roles
• Hands-on experience with:
• Integrations and APIs
• RPA / automation
• App Engine
• Portal development / user experiences
• ServiceNow core platform development
• Understanding: technical governance, development standards and scalable solution design
• Demonstrated knowledge of Artificial Intelligence applied to enterprise workflows
• Experience: or knowledge of Now Assist implementation and use cases
• Navigate complex technical environments and engage effectively with both technical and business stakeholders
• Problem-solving and communication skills
• Advanced English
• Portuguese fluency

Preferred experience and additional strengths

• Spanish language skills
• ServiceNow certifications or relevant technical certifications
• Experience working on complex enterprise implementations involving multiple systems and integrations
• Experience advising customers on platform architecture, governance and adoption

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: Remote
• Advertised location: Sao Paulo, SAO PAULO, Brazil

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Automation, Integration & AI Technology Consultant vacancy is not an offer for reference JB0076235; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to ServiceNow

Applications follow the official employer page linked below.

Open the official ServiceNow posting below and match the title and reference JB0076235.

Compare your qualifications and experience with the essential conditions for the Sao Paulo, SAO PAULO, Brazil position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: ServiceNow

For ServiceNow, explain the workflow or service-management process, the platform area and the work you owned. Examples might concern implementation, configuration, integration or support, depending on your background.

Relevant skills

• APIs
• AI/ML
• ServiceNow
• AI
• investment
• stakeholder management
• communication