Oscar Health: VP, Provider Integration & Experience — New York, New York, United States

About Oscar Health

Oscar Health is a health-insurance business built around a technology platform and member services. Its recruitment board also describes Oscar Medical Group activities in virtual health assessments and virtual care. Those notices reflect distinct parts of the wider operation: insurance products and member administration alongside clinical services. Technology, insurance operations and care delivery consequently appear in different roles on the board, with the employing team determining the service and professional responsibilities of an individual position.

The position and its setting

Oscar Health lists VP, Provider Integration & Experience in New York, New York, United States, under reference 8303349. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Business Operations
• Employer listing date: 20 October 2026

Responsibilities and work described

• The Vice President of Provider Integration and Experience is responsible for driving the overall provider experience strategy, designing operational solutions, and leading the enterprise operating model for escalated provider issue resolution
• This position owns the provider journey, developing and executing cross-functional roadmaps to proactively reduce friction while overseeing a world-class, multi-disciplinary escalation management organization
• Reporting directly to executive leadership, this role serves as the principal advocate for providers serving Oscar members
• Report into the SVP, Provider Operations & Experience
• Work: Location: This position is based in our New York office, requiring a hybrid work schedule with 3 days of in-office work per week
• Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
• Pay Transparency: The base pay for this role is: $240,120 - $315,158 per year
• You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses
• Act as the primary internal and external voice and champion for the provider experience
• Shape the overarching Oscar Provider Experience strategy, creating a long-term vision to be an easy and dependable partner to providers
• Development: deep, analytical frameworks and measures to assess the health of the provider experience and evaluate its overall impact on Oscar’s broader network
• Maintenance: deep healthcare market and competitor intelligence, keeping a pulse on regulatory changes, vendor innovations, and emerging operational models
• Building: and scale the operating model for escalated provider issues, establishing standardized intake criteria, triage pathways, and closure expectations
• Oversee the swift resolution of urgent, high-complexity, or high-profile provider escalations that span multiple cross-functional departments
• Foster strategic relationships with Subject Matter Experts (SMEs) and senior functional leaders across Claims, Network, Utilization Management, Payment Integrity, and Technology to streamline operational handoffs and secure resources for systemic fixes
• Drive organizational change management, ensuring successful cross-functional adoption of new operational models, workflow metrics, and provider-centric behaviors

Essential requirements and candidate background

• A bachelor's degree or commensurate 4 years of experience
• 15+ years of professional experience in healthcare operations, payer operations, network operations, strategic planning, healthcare consulting, or provider relations
• 7+ years of experience collaborating, influencing, and driving strategic alignment at the executive level (SVP, EVP, and C-Suite)
• 7+ years of direct senior leadership experience, specifically managing multi-team functions, managers, and directors
• Deep technical understanding of payer operations, including claims administration, provider data, reimbursement methodologies, utilization management, payment integrity, and provider relations workflows
• Demonstrated experience building operational models, SLA frameworks, and governance structures in ambiguous environments

Education and qualification routes

• Degree / qualification: Master’s degree from a top-tier program in Business Administration (MBA), Health Administration (MHA), Public Health (MPH), or a closely related field

Preferred experience and additional strengths

• Success standing up, scaling, or transforming a large-scale provider relations, escalation management, or customer service governance function
• Extensive experience managing complex partnerships with major national health systems or high-profile clinical provider networks
• Proficiency: advanced enterprise workflow tools (e.g., Jira, Salesforce, ServiceNow) and reporting/data environments (e.g., SQL, Tableau)
• This is an authentic Oscar Health job opportunity
• Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience
• Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements
• Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts
• California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members
• We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family
• Advertised location: New York, New York, United States

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another VP, Provider Integration & Experience vacancy is not an offer for reference 8303349; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Oscar Health

Applications follow the official employer page linked below.

Open the official Oscar Health posting below and match the title and reference 8303349.

Compare your qualifications and experience with the essential conditions for the New York, New York, United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: SQL

SQL references usually call for more detail than “database knowledge”. Explain the data you queried, the business or engineering question and how you checked that joins, aggregates and filters produced the intended result.

Relevant skills

• SQL
• AI/ML
• Salesforce
• ServiceNow
• Tableau
• AI
• compliance
• insurance
• customer support