Oscar Health: Director, Business Operations & Strategy — New York, New York, United States

About Oscar Health

Oscar Health is a health-insurance business built around a technology platform and member services. Its recruitment board also describes Oscar Medical Group activities in virtual health assessments and virtual care. Those notices reflect distinct parts of the wider operation: insurance products and member administration alongside clinical services. Technology, insurance operations and care delivery consequently appear in different roles on the board, with the employing team determining the service and professional responsibilities of an individual position.

The position and its setting

Oscar Health lists Director, Business Operations & Strategy in New York, New York, United States, under reference 8284039. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Business Operations
• Employer listing date: 16 October 2026

Responsibilities and work described

• The Director, Business Operations & Strategy is responsible for building the long-term operational roadmap and strategically tackles organizational challenges with rigor and tact
• This role is a steward of process and sets a high operational bar with cross-functional stakeholders
• The Director, Business Operations & Strategy is a connector of leadership communications across the company, specific to business process optimization and projects within the provider operations and experience space
• This role is responsible for the execution of highly visible projects that ensure the success of cross-functional teams across Oscar
• Additionally, this role is a bridge between the People team and the business, partnering on organizational structure and change management to enable continued high-performance and organizational success
• Report into the SVP, Provider Operations and Experience
• Work: Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week
• Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
• Pay Transparency: The base pay for this role is: $180,504 - $236,911 per year
• You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses
• Interdisciplinary expertise in Oscar's core business priorities and objectives, especially as it pertains to provider operations and experience
• Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence, measuring, monitoring, and executing to reduce operational and financial risk and to ensure efficient, repeatable processes leading to a sound program
• Leadership: large, multiple cross-functional work groups that support and optimize end-to-end program process while improving visibility into internal processes
• Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts within while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions
• Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic provider contracting initiatives
• Apply subject matter expertise in methodologies, major terms, and associated operations required for program execution

Essential requirements and candidate background

• 10+ years of experience in an operations, business strategy, or project management role
• 4+ years of experience in a high growth environment
• Critical thinking, evaluating and synthesizing information to action
• Communication, providing clarity and confidence to key stakeholders
• Experience leading large-scale cross-functional initiatives within a healthcare organization

Experience and professional background

• 4+ years of managing a team

Preferred experience and additional strengths

• Management consulting experience
• This is an authentic Oscar Health job opportunity
• Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience
• Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements
• Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts
• California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members
• We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family
• Advertised location: New York, New York, United States

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Director, Business Operations & Strategy vacancy is not an offer for reference 8284039; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Oscar Health

Applications follow the official employer page linked below.

Open the official Oscar Health posting below and match the title and reference 8284039.

Compare your qualifications and experience with the essential conditions for the New York, New York, United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: AI

An AI-related example should make the task and evaluation explicit. Explain the inputs, the system’s intended output and how you checked errors, usefulness or reliability, rather than relying on the model name alone.

Relevant skills

• AI/ML
• AI
• compliance
• insurance
• training
• project management
• stakeholder management
• communication
• root-cause analysis