NielsenIQ: Executive Retail CS — Gurgaon, HR, India

About NielsenIQ

NielsenIQ, also known as NIQ, works in consumer intelligence and retail measurement. Its employer material describes using market information, consumer insights and analytics to help businesses understand buying behaviour. Its data operations address the accuracy and completeness of information behind client reports, while analytical services interpret that information. The business connects details about products and retail activity with broader views of markets, giving organisations evidence for understanding demand and making commercial decisions.

The position and its setting

NielsenIQ lists Executive Retail CS in Gurgaon, HR, India, under reference R26_0019351|IN. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 30 September 2026
• Brands: NielsenIQ
• Job Family: Consumer Data Insights

Responsibilities and work described

• This position will be responsible to work for delighting clients in India through delivering Tech and durable and FMCG insights and analysis
• The focus is to create high levels of client satisfaction by delivering accurate and insightful responses that contribute to client outcomes
• Support: day to day contacts at the client, contributing to the achievement of client satisfaction targets
• Building: effective relationship with client representatives
• Work: closely with retailer
• Travelling and meeting retailers periodically
• Own and deliver Business issue analysis, Annual Presentations and Integrated presentations
• Ideate and own the Thought Leadership (TL) output for industry
• Trouble-shoot and resolve client inquiries related to databases, data difference, and other key aspects that impact client deliverables
• Building: automated category presentations on NIQ data platforms that will help to client to access insights at monthly frequency
• Continue to broaden knowledge of client business issues and needs, Nielsen services, and the broader industry

Essential requirements and candidate background

• Good understanding of Tech and durable industry and trends
• Analytical skills
• Excel and Power Point Skills
• 1-2 years Nielsen Client Service at Response and/or industry experience
• Good interpersonal skills – ability to develop relationships internally and at the client organization
• Problem-solving skills, with gradually declining supervision
• Time management skills and prioritization ability, with gradually declining supervision
• Able to respond to inquiries of moderate complexity with almost zero supervision
• Able to respond on enquiries of higher complexity with limited supervision
• Storytelling skills, able to take clients through the solutions offered and get their buy-in and satisfaction
• Levels of client’s satisfaction achieved acknowledgement from the client on a mindset to help them, as well as of the results per se

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Gurgaon, HR, India

Benefits mentioned by the employer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows
• These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria
• All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion
• Final hiring decisions are made exclusively by humans
• NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations
• If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative
• For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Executive Retail CS vacancy is not an offer for reference R26_0019351|IN; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to NielsenIQ

Applications follow the official employer page linked below.

Open the official NielsenIQ posting below and match the title and reference R26_0019351|IN.

Compare your qualifications and experience with the essential conditions for the Gurgaon, HR, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Excel

Excel examples should identify the task, the data and the checks used to avoid an incorrect result. Explain whether you built a reporting workbook, reconciled records, automated a process or maintained an existing model.

Relevant skills

• Excel