Maven Clinic: Care Coach — Remote

About Maven Clinic

Maven Clinic provides virtual women's and family healthcare. Its employer introduction describes programmes spanning fertility and family building, maternity and newborn care, parenting and paediatrics, and menopause and midlife. It serves members through employer and health-plan programmes as well as a consumer platform. The described care model brings virtual access together with support around different life stages, while care-coordination roles help members navigate services and turn clinical recommendations into practical next steps.

The position and its setting

Maven Clinic lists Care Coach in Remote, under reference 8697182002. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: Care Delivery
• Employer listing date: 12 August 2026

Responsibilities and work described

• A mission-driven health coach to join our team to provide care delivery services to Maven members
• Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their best experience and outcomes
• Our team works to continuously learn more about members and ourselves, and you’ll move fast to adapt and grow as we implement data-driven strategies for improving the lives of our members through a shared coaching model
• As a Care Coach, you’ll coordinate care for our members beyond the digital space
• Through goal setting and program opt-in, you’ll drive behavior change and improved outcomes for higher risk members
• Our Care Delivery team works remotely and supports Maven members 24/7/365
• We are currently hiring for the following shift:
• Monday-Friday 3-11:30p EST
• Drive program engagement by clearly communicating the value of Maven’s care coaching model, optimizing opt-in rates, and supporting long-term behavior change
• Co-create SMART goals with members and own their progress by tracking adherence, adjusting care plans, and course-correcting within Maven’s clinical program design
• Management: a caseload of members and engage with them through ongoing messaging, video appointments, and outreach
• Adhere to clinical program guidelines and protocols while utilizing motivational interviewing skills and behavior modification techniques to remove barriers, influence sustained behavior change, and promote optimal health outcomes for members
• Move fast to assess member knowledge and barriers and provide personalized health education to members across varying ages, backgrounds, cultures, and literacy levels
• Collaboration: with providers on members’ care teams to translate clinical recommendations into actionable next steps
• Leadership: with data by remotely monitoring member health data and platform activity to identify risks early and follow established protocols and procedures to take appropriate action
• Remove barriers to care by coordinating seamlessly across Maven’s digital network, in-person provider networks, and external partners as needed

Essential requirements and candidate background

• Remain flexible with changes, work efficiently to meet member demand and have a growth mindset
• Communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes
• Experience achieving KPIs relevant to patient outcomes, including but not limited to opt-in rates, follow-up adherence and member satisfaction

Preferred experience and additional strengths

• Experience: a start-up or fast-paced environment with ability to navigate systems quickly and adapt to change is preferred, not required
• Experience coaching across multiple modalities such as video, text/chat, and phone; adapting communication style to fit member need is preferred, not required

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• The base salary range for this role is $62,000 - $78,000 per year
• Also be entitled to receive equity and benefits
• Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset
• This role requires active work authorization in the US
• Work arrangement: Remote
• Advertised location: Remote

Benefits mentioned by the employer

• Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally
• We remain focused on providing a competitive benefits package for our employees
• On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting
• These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Care Coach vacancy is not an offer for reference 8697182002; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Maven Clinic

Applications follow the official employer page linked below.

Open the official Maven Clinic posting below and match the title and reference 8697182002.

Compare your qualifications and experience with the essential conditions for the Remote position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: AI

An AI-related example should make the task and evaluation explicit. Explain the inputs, the system’s intended output and how you checked errors, usefulness or reliability, rather than relying on the model name alone.

Relevant skills

• AI/ML
• AI
• GLP
• insurance
• investment
• training
• communication
• partnership development
• member services