Eurofins: BMC Helix Developer — Bengaluru, KA, India

About Eurofins

Eurofins provides analytical testing and laboratory services across life sciences and other industries. Its work includes assessing food, water, pharmaceutical and cosmetic products for qualities such as safety, authenticity, composition and accurate labelling. The employer also describes activities in genomics, clinical-study support, biopharmaceutical development and manufacturing, and diagnostic testing. Scientific methods and dependable information are central to this business, supported by the technology and operational functions used to deliver laboratory services.

The position and its setting

Eurofins lists BMC Helix Developer in Bengaluru, KA, India, under reference REF80282U. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Department: IT
• Employment type: Full-time
• Employer listing date: 11 August 2026
• Legal Entity: CIN004 - Eurofins IT Solutions India Pvt Ltd.
• Contract Type: Permanent
• Business Lines: Corporate
• Brands: Eurofins GSC IT DC

Responsibilities and work described

• Eurofins IT Solution is looking for an experienced BMC Helix Developer to join our team
• This role will involve working with a diverse group of professionals to develop, integrate, and maintain BMC Helix solutions that meet our clients' unique needs
• The ideal candidate should have a background in IT service management and a deep understanding of the ITIL, BMC Helix ITSM, DWPC, DWPA, BMC Helix Innovation Studio
• Total years of experience – 5 to 8 years
• BMC years of experience – 3 to 5 years
• Solution Development: Design, develop, and implement BMC Helix applications and solutions tailored to business requirements
• Integration: Integrate BMC Helix with other enterprise systems and third-party applications such as Intune, SCCM, XSOAR, Monitoring tools (SolarWinds, Site 24/7) to ensure seamless operations and data flow
• BMC Discovery and CMDB health: Ensuring the Configuration Management Database (CMDB) is synchronized with the data discovered by BMC Discovery
• Customization: Customize BMC Helix modules, workflows, and user interfaces to enhance usability and meet specific business needs
• Technical Support: Provide technical support and troubleshooting for BMC Helix applications, ensuring timely resolution of issues and minimal disruption to business operations
• Documentation: Create and maintain detailed technical documentation, including design specifications, testing plans, and user guides
• Collaboration: Work closely with project managers, business analysts, and other stakeholders to gather requirements, provide status updates, and deliver high-quality solutions on time and within budget
• Training: Provide training and support to end-users and IT staff on BMC Helix functionalities and best practices
• Continuous Improvement: Stay up to date with the latest developments in BMC Helix and IT service management to identify opportunities for process improvements and innovation
• Support: Support issues related to the applications: Digital Workplace, Smart IT, Helix Dashboard, Remedy Single Sign-On, Mid-tier
• Delivery: support for BMC Remedy ITSM modules including Incident Management, Problem Management, Asset Management, Configuration Database Management, Service Level Management

Eligibility details to check

See the employer’s role-specific qualification criteria. Mid-Senior Level. Read the complete employer description for the essential conditions. A related skill or an employer’s general seniority label is not enough, by itself, to establish eligibility.

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Bengaluru, KA, India

Benefits mentioned by the employer

• Gym membership
• Company pension scheme
• 24/7 Employee Assistance programme (Offering Legal, Financial, Medical advice and counselling), and many more
• Why Should You Apply?
• Competitive pay with a well-established and growing international company
• Good benefits and flexible working opportunities
• Great location within the city centre
• Opportunities to progress and grow with the company
• Occasional opportunities to travel and work around the UK and internationally
• Start date: ASAP
• Interview process: Telephone interview followed by an online coding test and if selected, final stage is a face to face interview
• Please note, we are unable to offer sponsorship, so can only consider applications from candidates who are able to work and live in the UK without restriction

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another BMC Helix Developer vacancy is not an offer for reference REF80282U; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Eurofins

Applications follow the official employer page linked below.

Open the official Eurofins posting below and match the title and reference REF80282U.

Compare your qualifications and experience with the essential conditions for the Bengaluru, KA, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: process improvement

For process-improvement work, explain the starting problem and the evidence that guided the change. Describe what you altered, how the result was checked and whether the improvement was sustained.

Relevant skills

• process improvement
• training
• technical documentation
• stakeholder management
• incident response
• problem resolution