Bosch Group: IN_RBIN_Deputy Manager/Manager - XC/QMC-IN — Gurugram, HR, India

About Bosch Group

Bosch's India activities span mobility, industrial technology, consumer goods, and energy and building technology. Its employer description identifies engineering development, manufacturing and commercial operations within that range. The group operates through multiple Indian businesses, including activities in automotive systems, software and engineering, industrial technology and home appliances. This makes Bosch a collection of related technology businesses rather than a single product operation, with different entities serving different industrial and consumer applications.

The position and its setting

Bosch Group lists IN_RBIN_Deputy Manager/Manager - XC/QMC-IN in Gurugram, HR, India, under reference REF297083A. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 29 September 2026
• Contract type: Unlimited
• Legal Entity: Bosch Ltd.
• Brands: Bosch Group

Responsibilities and work described

• Customer Management
• Execute the customer warranty protocols and reduce external defect costs
• Monitoring: the customer perception and define appropriate actions for customer satisfaction
• Evaluate and manage customer requirements post approval and implement the same through plant quality
• Customer Operational Quality Management
• Field failure analysis ( System level )
• Research / execution: system level investigation for finding the root causes for quality issues, prepare and report for 0-km & field issue & presentation to customer working level team
• Preparation: data for customer Sr management meetings indicating quality status and concerns
• Report concerns / risks to supervisor (as per escalation matrix) to seek appropriate management interventions / decisions
• Execute troubleshooting process by using appropriate diagnostic tools to analyze system level interactions to the problem
• Cross Functional Teamwork
• Collaboration: with various plants and departments on special projects to meet business requirements and ensure customer satisfaction (reduce customer complaints & liquidate blocked inventories)
• Internal Quality Standards
• Quality / delivery: readiness with all internal quality audit requirements for specific customers, address the escalations & non-compliance cases and ensure its resolution
• Problem Solving
• Execute to resolve quality issues by using appropriate Problem-Solving tools

Essential requirements and candidate background

• Bachelor's degree in engineering (Mechanical, Automotive, Electrical, or Power electronics)
• 10 years of work experience in the automotive industry in Quality and Customer Quality functions
• Experience: customer warranty management and external defect cost reduction
• Knowledge: quality management systems and standards (e.g., ISO 9001, IATF 16949)
• Demonstrated ability in field failure analysis and root cause investigation
• Proficiency: using problem-solving tools and techniques (e.g., 8D, 5 Why, Ishikawa diagram)
• Communication and presentation skills, with the ability to interact effectively with customers and cross-functional teams
• Experience: automotive diagnostic tools and system-level troubleshooting
• Knowledge: statistical and data analysis techniques

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Gurugram, HR, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another IN_RBIN_Deputy Manager/Manager - XC/QMC-IN vacancy is not an offer for reference REF297083A; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Bosch Group

Applications follow the official employer page linked below.

Open the official Bosch Group posting below and match the title and reference REF297083A.

Compare your qualifications and experience with the essential conditions for the Gurugram, HR, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: audit

An audit example should identify the process or records reviewed, the evidence considered and your own responsibility. Describe how findings were documented and followed through without exposing confidential reports.

Relevant skills

• ISO
• audit
• compliance
• root-cause analysis
• problem resolution
• data analysis
• communication