Accor: Reservation Executive — Udaipur, RJ, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Reservation Executive in Udaipur, RJ, India, under reference REF115576E. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 25 August 2026
• Brands: FAIRMONT

Responsibilities and work described

• Handle room reservations through phone, email, hotel website, and online travel agencies (OTAs)
• Check room availability, rates, room types, and booking restrictions
• Create, modify, confirm, and cancel reservations accurately
• Communicate hotel rates, packages, facilities, policies, and special offers to guests
• Coordination: with Front Office, Sales, Housekeeping, and Revenue teams regarding room availability and guest requirements
• Maintenance: accurate reservation records in the hotel PMS
• Follow up on tentative bookings and ensure timely confirmation
• Handle guest requests such as early check-in, late check-out, room preferences, and special occasions
• Process advance deposits and coordinate payment-related requirements as per hotel policy
• Monitoring: no-shows, cancellations, amendments, and overbooking situations
• Promote room upgrades and additional hotel services where appropriate
• Preparation: reservation reports and maintain proper documentation
• Quality / delivery: professional handling of guest complaints and reservation-related issues
• Follow hotel SOPs and maintain high standards of guest service

Essential requirements and candidate background

• Diploma/Degree in Hotel Management, Hospitality Management, or a related field
• Knowledge: hotel PMS/reservation systems such as Opera or similar software
• Familiarity: OTA platforms such as Booking.com, Expedia, Agoda, etc
• Good verbal and written communication skills
• Customer-service and interpersonal skills
• Good knowledge of MS Office and basic computer operations
• Handle multiple bookings and work under pressure
• Attention to detail and problem-solving skills
• Willingness to work in shifts, weekends, and holidays as required by hotel operations

Experience and professional background

• 1–3 years of experience in hotel reservations, front office, or guest relations preferred

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Udaipur, RJ, India

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Reservation Executive vacancy is not an offer for reference REF115576E; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF115576E.

Compare your qualifications and experience with the essential conditions for the Udaipur, RJ, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: sales

For sales-related work, describe the customer group, product context and responsibility you held. Explain how you identified opportunities, managed an account or progressed a sale, with measurable results only where records support them.

Relevant skills

• MS Office
• sales
• front office
• housekeeping
• guest services
• reservations
• hospitality
• communication