Accor: Poolside | Attendant - Full-Time — Wailea-Makena, HI, United States

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Poolside | Attendant - Full-Time in Wailea-Makena, HI, United States, under reference REF123671S. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 24 October 2026
• Brands: FAIRMONT

Responsibilities and work described

• POSITION PURPOSE
• Your warm and engaging service is a hallmark of the resort experience we provide for guests of all ages
• As a Pool Attendant, you will provide pool services to our Guests and help create memorable experiences
• ESSENTIAL FUNCTIONS
• Delivery: pool services within Fairmont & Leading Quality Assurance (LQA) standards
• Areas of responsibility will include, but are not limited to Beach or Pool venues
• Additional responsibilities are as follows:
• Respond to all interactions in an efficient, courteous and professional manner
• Support: guests with seating arrangements for their preferred location at the pool and surrounding areas
• Execution: pool guest services (i.e. cool towels, refreshments, spritzing)
• Quality / delivery: that overall cleanliness and maintenance of our pools, pool decks and lawns exceeds expectations by picking up debris and ensuring receptacles are regularly maintained
• Quality / delivery: all pool chairs not in use are straight with seat backs down
• Support: guests with proper towel registration
• Quality / delivery: that all pool safety rules are strictly enforced
• Quality / delivery: that non-guests are not using guest facilities
• Monitoring: slide to ensure all rules are followed

Essential requirements and candidate background

• Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments
• Must have manual dexterity to be able to operate all necessary equipment
• Education
• High School diploma (or equivalent) and/or vocational training
• 1 year experience in customer service
• Licenses or Certificates
• TB Clearance
• CPR and First Aid Certification
• Water Safety Certification is an asset
• Grooming - All associates must maintain a neat, clean and well-groomed appearance per Fairmont standards
• This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time

Preferred experience and additional strengths

• Previous experience in luxury hotel environment desirable involving multi-tasking, attention to detail, and customer service

Location, schedule and contract conditions

For this overseas or regional listing, confirm work authorisation and any location restrictions with the employer. The location does not establish visa sponsorship or permission to work remotely from India.

• Work arrangement: On-site
• Advertised location: Wailea-Makena, HI, United States

Benefits mentioned by the employer

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like
• Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• Flexible spending account (FSA)
• 401(k) retirement savings plan and matching program
• Paid Vacation, holidays, personal and sick days
• Food & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Employee Activities

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Poolside | Attendant - Full-Time vacancy is not an offer for reference REF123671S; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF123671S.

Compare your qualifications and experience with the essential conditions for the Wailea-Makena, HI, United States position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: quality assurance

For quality assurance, explain the process, controls and records you worked with. A useful example shows how an issue was prevented, investigated or corrected and how the change was checked.

Relevant skills

• quality assurance
• maintenance
• safety management
• sales
• training
• hospitality
• guest services
• sustainability
• customer support