Accor: Guest Service Associate - Housekeeping — Chennai, TN, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Guest Service Associate - Housekeeping in Chennai, TN, India, under reference REF120953P. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 6 October 2026
• Brands: NOVOTEL

Responsibilities and work described

• Operation
• Attend daily briefings and takes on daily assigned tasks
• Understand the difference in guest levels (VIPs) and Room Categories
• Clean and maintain areas of responsibility according to standards and procedures
• Replenish guest supplies and ensure that guests requests are promptly attended to
• Report damage or malfunction in hotel rooms/areas to Supervisor
• Maintenance: equipment in a proper state of cleanliness
• Maintenance: a section room report as well as a daily productivity report
• Reports lost and found articles to the housekeeping office immediately
• Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
• Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
• Record room status in allocated section accurately
• Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintenance: a high standard of personal appearance and hygiene at all times

Essential requirements and candidate background

• Primary school education
• Good oral proficiency in English language
• No experience is required, training will be provided

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Chennai, TN, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Guest Service Associate - Housekeeping vacancy is not an offer for reference REF120953P; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF120953P.

Compare your qualifications and experience with the essential conditions for the Chennai, TN, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: housekeeping

Housekeeping experience should identify the area, service standards and responsibility you held. Explain inspection, task coordination, records or handling a service issue where relevant to your background.

Relevant skills

• housekeeping
• training