Accor: Guest Service Associate - Hk — Hyderabad, TS, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Guest Service Associate - Hk in Hyderabad, TS, India, under reference REF115102N. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 17 August 2026
• Brands: NOVOTEL

Responsibilities and work described

• Quality / delivery: that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service
• Quality / delivery: to remain alert, courteous and helpful to the guests and co-workers at all times
• Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned
• Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management
• People Management
• Establishment: and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service
• Interact with guests and personnel of the hotel in an efficient and friendly manner
• Delivery: effective support to the team to enable them to provide a range of effective and efficient services
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
• Delivery: high level of service standards
• Operational Management
• Inspect room linens before placing in rooms and return below standard pieces to the respective person in Housekeeping
• Quality / delivery: to report to work on time and according to posted schedule
• Quality / delivery: to daily change soiled linens on beds and remake beds
• Strictly follow the lost and found procedures
• Quality / delivery: floor pantries and corridors & fire exits are as per the standards

Essential requirements and candidate background

• Knowledge and Experience
• Diploma in Tourism / Hospitality Management
• Fresher or Minimum 6 months to 1 year of relevant experience
• Reading, writing and oral proficiency in English language
• Speak other languages and basic understanding of local languages will be an advantage
• Competencies
• Service oriented with an eye for details
• Work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Hyderabad, TS, India

Employer details to confirm

• The employer’s seniority category and its stated experience requirements do not agree. Follow the role-specific requirements above rather than assuming this is a fresher opening.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Guest Service Associate - Hk vacancy is not an offer for reference REF115102N; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF115102N.

Compare your qualifications and experience with the essential conditions for the Hyderabad, TS, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: housekeeping

Housekeeping experience should identify the area, service standards and responsibility you held. Explain inspection, task coordination, records or handling a service issue where relevant to your background.

Relevant skills

• housekeeping
• guest services
• hospitality