Accor: Guest Service Associate Front Office — Kolkata, WB, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Guest Service Associate Front Office in Kolkata, WB, India, under reference REF123809S. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 23 October 2026
• Brands: AccorHotel

Responsibilities and work described

• Daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
• Maintenance: high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded
• Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork
• Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management

Eligibility details to check

See the employer’s role-specific qualification criteria. Associate. Read the complete employer description for the essential conditions. A related skill or an employer’s general seniority label is not enough, by itself, to establish eligibility.

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Kolkata, WB, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Guest Service Associate Front Office vacancy is not an offer for reference REF123809S; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF123809S.

Compare your qualifications and experience with the essential conditions for the Kolkata, WB, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: customer support

For customer-support work, describe the channel, issue types and responsibilities you held. Explain how you investigated a problem, communicated the next step and documented or escalated the case.

Relevant skills

• customer support