Accor: Guest Service Associate (F&B Service) @IMV — Mumbai, MH, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Guest Service Associate (F&B Service) @IMV in Mumbai, MH, India, under reference REF121122K. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 30 September 2026
• Brands: AccorHotel

Responsibilities and work described

• Prime Function:
• Quality / delivery: to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations
• Welcome the guests by greeting them as per the standards
• Any matter which may effect the interests of ACCOR should be brought to the attention of the Management
• Facilitates the functioning of and / or oversees the functioning of Guest Service deparment (Front Office and F&B Service)
• People Management
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
• Quality / delivery: to attend to guest complaints, requests or inquiries regarding the food and services
• Establishment: and maintain seamless co-ordination & co-operation with all departments of ibis Mumbai Vikhroli to ensure maximum cooperation, productivity, morale and guest service
• Financial Management
• Identify optimal, cost effective use of the resources and educate the team on the same
• Operational Management
• Set up of all operating equipments and ensure to inspect linen, and condiments before the service
• Quality / delivery: to be familiar with all dishes on the menu
• Quality / delivery: clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival
• Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills

Eligibility details to check

See the employer’s role-specific qualification criteria. Associate. Read the complete employer description for the essential conditions. A related skill or an employer’s general seniority label is not enough, by itself, to establish eligibility.

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Mumbai, MH, India

Conditions requiring the complete notice

Some passages contain complex or combined conditions that have not been reduced to short eligibility statements here. Read the complete linked notice for those passages, including any alternatives, exceptions or restrictions. The concise facts above should not be treated as the full wording of every condition.

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Guest Service Associate (F&B Service) @IMV vacancy is not an offer for reference REF121122K; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF121122K.

Compare your qualifications and experience with the essential conditions for the Mumbai, MH, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: sales

For sales-related work, describe the customer group, product context and responsibility you held. Explain how you identified opportunities, managed an account or progressed a sale, with measurable results only where records support them.

Relevant skills

• sales
• training
• inventory
• front office
• food and beverage
• guest services
• menu planning