Accor: Front Office Executive — Mumbai, MH, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Front Office Executive in Mumbai, MH, India, under reference REF123807D. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 23 October 2026
• Brands: AccorHotel

Responsibilities and work described

• We're looking for a professional and organized Front Office Executive to join our team in Mumbai, India
• In this role, you will be the first point of contact for our organization, responsible for managing front office operations and ensuring a welcoming experience for all visitors and clients
• The ideal candidate will demonstrate customer service skills, organizational abilities, and the capacity to multitask in a fast-paced environment while maintaining professionalism and efficiency
• Greet and welcome visitors, clients, and employees with a professional and courteous demeanor
• Management: reception desk operations, including answering phones, directing calls, and taking messages
• Schedule and coordinate meetings, appointments, and conference room bookings
• Maintenance: accurate records, files, and documentation using office management systems
• Delivery: administrative support to various departments and senior management
• Handle incoming and outgoing correspondence, including emails and postal mail
• Execution: data entry tasks and maintain office databases with attention to detail
• Coordination: with different departments to ensure smooth office operations
• Management: office supplies inventory and place orders as needed
• Support: special events, meetings, and presentations as required
• Quality / delivery: the front office area remains clean, organized, and professional at all times
• Support: onboarding processes for new employees and visitors

Essential requirements and candidate background

• Experience: 1-3 years in a front office, reception, or customer-facing role
• Verbal and written communication skills in English
• Organizational and time management abilities
• Proficiency: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Professional phone etiquette and interpersonal skills
• Multitask and prioritize responsibilities effectively
• Attention to detail and accuracy in documentation and data entry
• Customer-focused mindset with a commitment to providing service
• Remain calm and professional in high-pressure situations

Preferred experience and additional strengths

• Preferred: Experience with office management software or CRM systems
• Preferred: Multilingual capabilities
• Preferred: Experience with scheduling and calendar management tools

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Mumbai, MH, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Front Office Executive vacancy is not an offer for reference REF123807D; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF123807D.

Compare your qualifications and experience with the essential conditions for the Mumbai, MH, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: Excel

Excel examples should identify the task, the data and the checks used to avoid an incorrect result. Explain whether you built a reporting workbook, reconciled records, automated a process or maintained an existing model.

Relevant skills

• Excel
• PowerPoint
• MS Office
• customer support
• inventory
• front office
• communication