Accor: Food and Beverage Hostess — Mumbai, MH, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Food and Beverage Hostess in Mumbai, MH, India, under reference REF35554K. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 5 August 2026
• Brands: FAIRMONT

Responsibilities and work described

• Fairmont Mumbai is seeking enthusiastic individuals to join our pre-opening team as Food and Beverage Hostesses
• This is an exciting opportunity to be part of a luxury hospitality brand and contribute to creating memorable guest experiences in our diverse dining outlets
• Guest Engagement: Warmly welcome guests upon arrival, escort them to their tables, and ensure their comfort throughout their dining experience
• Menu Knowledge: Provide detailed information about menu items, including ingredients and preparation methods, and make recommendations based on guest preferences
• Order Management: Take accurate food and beverage orders from guests, ensuring all special requests are communicated to the kitchen and bar
• Service Coordination: Work closely with kitchen and bar staff to ensure timely delivery of orders and maintain smooth service flow
• Upselling: Proactively promote menu items, beverages, and special promotions to maximize revenue opportunities
• Quality Assurance: Monitor and ensure the quality of food and beverage presentation meets Fairmont standards before serving to guests
• Problem Resolution: Address any guest concerns or complaints promptly and professionally, striving to resolve issues to the guest's satisfaction
• Team Collaboration: Collaborate with fellow team members to provide seamless service and contribute to a positive working environment
• Hygiene and Safety: Adhere to hygiene and safety regulations to maintain a clean and safe work environment for guests and colleagues

Essential requirements and candidate background

• Communication and interpersonal skills with the ability to engage positively with diverse guests
• Organizational skills and attention to detail
• Work effectively in a fast-paced environment and handle multiple tasks simultaneously
• Flexibility to work shifts, including weekends and holidays as per business needs
• Knowledge: food and beverage operations, including wine service, is an advantage

Education and qualification routes

• Degree / qualification: Diploma or degree in hospitality management or a related field is desirable

Experience and professional background

• Previous experience in a similar role within the hospitality industry preferred

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Mumbai, MH, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Food and Beverage Hostess vacancy is not an offer for reference REF35554K; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF35554K.

Compare your qualifications and experience with the essential conditions for the Mumbai, MH, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: quality assurance

For quality assurance, explain the process, controls and records you worked with. A useful example shows how an issue was prevented, investigated or corrected and how the change was checked.

Relevant skills

• quality assurance
• hospitality
• food and beverage
• guest services
• menu planning
• kitchen operations
• problem resolution
• communication