Accor: Butler Associate — Mumbai, MH, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Butler Associate in Mumbai, MH, India, under reference REF97840U. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 12 September 2026
• Brands: Morgans Originals

Responsibilities and work described

• Communicate and assist guest starting from reservation, check in, during stay until departure from the resort
• All communication must be done in a well manner and in professional level
• Quality / delivery: highest level of guest satisfaction at all times by delivering the best service experience at every stage of the guest stay
• Work: in conjunction with Housekeeping and Engineering team to ensure that villas are in immaculate condition at all times and especially in preparation for guest arrival
• Daily communication with Housekeeping and Food and Beverage team in relation to the needs of current and arriving guests to the resort
• Oversee the cleaning and maintenance of villas by Housekeeping and Engineering staff to ensure guests are not disturbed unnecessarily
• To promote in house facilities to guest during stay before giving recommendation for outside of the resort
• Handle all flights confirmations, dinner reservations, tour arrangements and any other guest itinerary during stay
• Support: other department whenever there is anything related to guest in the resort to ensure guest needs are handled in a timely and professional manner
• Work: closely with Food and Beverage team at each dining experience to ensure guest receives a consistent level of service including to cater for guest preferences accordingly
• Keep all information updated by being aware of everything that is happening in the resort in all sections
• Support: training of other departments whenever it is necessary
• To perform any other duty as directed by superior
• Maintenance: high score on guest satisfaction at all time
• The elaboration and implementation of standards related to SOP and LQA
• Schedule and regularly conducts routine inspections of areas under his control

Eligibility details to check

See the employer’s role-specific qualification criteria. Executive. Read the complete employer description for the essential conditions. A related skill or an employer’s general seniority label is not enough, by itself, to establish eligibility.

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Mumbai, MH, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Butler Associate vacancy is not an offer for reference REF97840U; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF97840U.

Compare your qualifications and experience with the essential conditions for the Mumbai, MH, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: maintenance

A maintenance example should identify the asset, the fault or preventive task and the action you performed. Explain the checks, records and handover involved in returning equipment or a service to use.

Relevant skills

• maintenance
• training
• inventory
• front office
• housekeeping
• food and beverage
• reservations
• communication