Accor: Assistant Manager Reservation — Pune, MH, India

About Accor

Accor operates in hospitality through hotels, restaurants and lifestyle destinations. Its employer material describes a collection of brands with different identities and a common focus on guest experiences. The business therefore brings together the service and operational functions needed to run hospitality venues, rather than offering one uniform hotel product. Its recruitment introduction emphasises opportunities across professions within hotels and other hospitality settings, reflecting the range of work involved in delivering those experiences.

The position and its setting

Accor lists Assistant Manager Reservation in Pune, MH, India, under reference REF122265M. The details below separate the work described by the employer from essential conditions, preferred experience and practical preparation advice.

• Employment type: Full-time
• Employer listing date: 9 October 2026
• Brands: NOVOTEL

Responsibilities and work described

• Support: the Reservations Manager in managing the daily operations of the Reservations Department
• Supervise and support Reservations Agents in handling individual, group, corporate, and travel-agent reservations
• Quality / delivery: all reservations are accurately entered, updated, confirmed, modified, and cancelled in the hotel system
• Monitoring: room availability, rates, restrictions, and inventory to maximize occupancy and revenue
• Coordination: with Front Office, Sales, Revenue Management, Housekeeping, and other departments regarding room availability and guest requirements
• Review: daily reservation reports, arrivals, cancellations, no-shows, and amendments
• Monitoring: overbooking levels and coordinate appropriate actions and Front Office
• Quality / delivery: reservations are processed according to hotel policies, standards, and procedures
• Support: managing VIP, repeat, group, and special-request reservations
• Quality / delivery: accurate billing instructions, payment guarantees, room types, packages, and special requests are recorded
• Handle guest and travel-agent inquiries professionally and resolve reservation-related issues promptly
• Support: the training, coaching, and development of Reservations Agents
• Monitoring: team performance and ensure departmental standards are consistently maintained
• Support: forecasting occupancy and identifying opportunities to increase room revenue
• Maintenance: effective communication with Sales and Revenue Management regarding rates, promotions, groups, and business opportunities
• Quality / delivery: all reservation records and guest information are handled accurately and confidentially

Essential requirements and candidate background

• Diploma or Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field
• Minimum 2–3 years of experience in hotel reservations or front office operations, preferably with supervisory experience
• Good knowledge of hotel reservation systems and PMS
• Knowledge: Opera PMS or similar hotel systems is an advantage
• Good understanding of room types, rates, availability, packages, and reservation procedures

Location, schedule and contract conditions

• Work arrangement: On-site
• Advertised location: Pune, MH, India

Pay and application dates

A verified salary figure is not established in this article. An online estimate for another Assistant Manager Reservation vacancy is not an offer for reference REF122265M; use the employer’s own pay disclosure and recruitment communication.

A closing date is not confirmed in this article. Check the current employer page before submitting: an undated posting can change or be withdrawn.

How to apply to Accor

Applications follow the official employer page linked below.

Open the official Accor posting below and match the title and reference REF122265M.

Compare your qualifications and experience with the essential conditions for the Pune, MH, India position, then read the preferred criteria separately.

Prepare an accurate CV and the supporting items requested in that employer’s application. Provide only information and documents you are authorised to share.

Use the employer’s application option, complete the required fields and review the submission. Retain the acknowledgement when one is provided. Job Alerts World does not receive the application.

Practical preparation: compliance

Compliance experience should identify the business process, applicable internal controls and the work you performed. Explain evidence gathering, review, escalation or remediation where those were part of your role.

Relevant skills

• compliance
• sales
• training
• inventory
• front office
• housekeeping
• reservations
• communication
• hospitality